Printing Results Are Not Satisfactory
Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.
Cleaning the Machine
Cleaning the Machine
Smudge Marks Appear on the Bottom Edge of Printouts
Are you using appropriate paper?
Check the supported paper types and replace with an appropriate type.Also, specify the paper size and type settings properly.
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. Make sure to have margins around the document to print.
[Finishing] tab 
[Advanced Settings] [Expand Print Region and Print] [Off]
[Advanced Settings] [Expand Print Region and Print] [Off]Smudges Appear on Printouts
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
Do smudges appear on printouts when you use the machine in an environment with low humidity?
Change the setting for <Sp. Transfer Mode>. Setting this item to <On> may solve the problem.
If you select <On> and use the machine in an environment with high humidity, the print density may become lighter or uneven.
If the problem persists with <Sp. Transfer Mode> specified, change the setting of <Sp. Transfer Mode 2>. Setting to <On> may solve the problem.
If you select <On> and use the machine in an environment with high humidity, the print density may become lighter or uneven.
Do streaks appear on printouts depending on the paper type or the operating environment?
Change the setting for <Special Print Mode A>. The improvement effect is weakest with <Mode 1> and strongest with <Mode 4>. Try the adjustment starting with <Mode 1>.
This item cannot be set when <Barcode Adj. Mode> is set to one of <Mode 1> to <Mode 4>.
Print density will be lighter when you select stronger improvement. It may also result in less sharp edges and rougher details.
If you set this item to <Mode 3> or <Mode 4>, the printing speed becomes slower.
Toner Smudges and Splatters Appear
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
Afterimages Appear in Blank Areas
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
Is it time to replace the toner cartridge?
Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge.
Do afterimages appear when you print on large size paper after printing on small size paper?
Change the setting of <Afterimage Corr.>. Setting to <On> may solve the problem.
Printouts Are Faded
Is the amount remaining in toner cartridge running low?
Check how much toner is left, and replace the toner cartridge as necessary.
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly.
A Portion of the Page Is Not Printed
Do the paper guides align with the edges of the paper?
If the paper guides are too loose or too tight, part of a document may not be printed.
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]
[Advanced Settings] [Expand Print Region and Print] [Off]Are you using custom size paper loaded in correct orientation?
Load the custom size paper in portrait orientation when you print without using the UFR II printer driver.
Load the custom size paper in landscape orientation if the following conditions are met when you are using the UFR II printer driver.
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Paper Size in Select Feeder Menu
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<Free Size>
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Loaded Paper
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Long edge length is 215.9 mm or less.
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Streaks Appear/Printing is Uneven
Have you cleaned the fixing unit?
Clean the fixing unit.
Is the amount remaining in toner cartridge running low?
Check how much toner is left, and replace the toner cartridge as necessary.
Is it time to replace the toner cartridge?
Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge.
Do black horizontal streaks appear in the leading edge of paper?
Change the setting of <Special Deliv. Mode>. Setting to <On> may solve the problem.
If you select <On>, the print speed may be slower.
White Spots Appear
Are you using paper that has absorbed moisture?
Replace with appropriate paper.
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
Is it time to replace the toner cartridge?
Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge.
Black Spots Appear
Reverse Side of Paper is Smudged
Have you loaded paper that is smaller than the size of the print data?
Check to make sure that the paper size matches the size of the print data.
Have you cleaned the fixing unit?
Clean the fixing unit.
Printed Barcode Cannot Be Read
Are you using a small barcode or a barcode consisting of thick lines?
Enlarge the barcode.
If the direction of lines in the barcode is perpendicular to the paper output direction, turn the image 90 degrees to make the lines parallel to the paper output direction.
If the problem persists even after performing the above operation, change the mode by using [Barcode Adjustment Mode]. The improvement effect is weakest with [Mode 1] and strongest with [Mode 4]. Try the adjustment starting with [Mode 1].
Setting in the Printer Driver
[Finishing] tab [Advanced Settings] [Barcode Adjustment Mode] Select the mode
[Advanced Settings] [Barcode Adjustment Mode] Select the modeSpecifying Settings in the Setting Menu of the Operation Panel
Print density will be lighter when you select stronger improvement.
When printing from the computer, the setting in the printer driver takes precedence. When the setting of [Graphics Mode] in the printer driver is changed to [UFR II Mode] and [Barcode Adjustment Mode] is changed to [Printer Default], the setting in the operation panel takes precedence.
When you set <Barcode Adj. Mode> to one of <Mode 1> to <Mode 4>, <Special Print Mode A> is automatically set to <Off>.